Support

Contact

Email support: m.budziat@gmx.de

Common topics

• Password reset: Use the "Forgot password" option in the App (email accounts).
• Change email: You can change your email in the App account settings.
• Delete account: You can delete your account in the App. If you can't access the App, email us.
• Sign in with Apple / Google: Make sure you're using the same provider you used at registration.
• Adding products: Tap the add button to create a new product with photos, name, and category. You can edit or delete products anytime from the Inventory tab.
• Logging transactions: Record buy and sell transactions with quantity, price, and item condition. The App automatically calculates unit prices and tracks your cost basis.
• Understanding profits: Flipsta uses FIFO (First-In, First-Out) accounting to calculate accurate profits. Your oldest inventory costs are matched against sales first.
• Dashboard analytics: View your business performance with KPI cards, cash flow charts, and margin trends. Use the period filter to see data for 7, 14, or 28 days.
• Currency settings: Change your preferred currency in Settings. Flipsta supports USD, EUR, GBP, JPY, and more.
• Cloud sync: Your data is automatically backed up to the cloud. Sign in on a new device with the same account to access your inventory.
• Subscriptions: Manage your subscription through your Apple ID settings. Go to Settings > [Your Name] > Subscriptions on your device to view, change, or cancel.
• Restore purchases: If your subscription isn't recognized, use the restore purchases option in the App settings or reinstall the App while signed in with the same Apple ID.

Please include: device model, iOS version, app version, and what you were doing when the issue happened.